Step Ahead Boot Camp

Step Ahead™ Boot Camp Training

Build the Skills. Master the Systems. Create a Career That Lasts.

The first six months of a real estate career determine everything that follows. Step Ahead™ Boot Camp was created to ensure those months are not left to chance.

Step Ahead™ Boot Camp is an intensive, structured, and proven training, mentoring, and coaching program designed to transform motivated agents into confident, productive, and disciplined real estate professionals. This is not theory-based training. It is a hands-on, action-driven system that teaches you exactly what to do—daily, weekly, and consistently—to build a successful real estate business.

Over the course of the program, you will develop the mindset, habits, conversations, and systems used by top-producing agents. You will prospect daily, master real estate conversations, build your digital presence, create video content, and learn how to manage your business with intention rather than reacting to chaos. Every week reinforces the core disciplines that produce listings, contracts, and long-term income.

Step Ahead™ Boot Camp is demanding by design. It will stretch your thinking, challenge your comfort zone, and require commitment. But those who fully immerse themselves in the program emerge with clarity, confidence, and a repeatable blueprint for success that lasts throughout their career.

This training was designed by industry experts and led by a curriculum developer with advanced degrees in marketing and organizational leadership. The systems taught are practical, measurable, and field-tested. Success in the program comes from participation, accountability, and execution—not passive learning.

If you are willing to put in the work, follow the process, and commit fully, Step Ahead™ Boot Camp will give you the tools, structure, and momentum to become one of the top-producing agents in your marketplace.

You will get out of this program what you put into it.

We are committed to giving you 100%.

Bring your 100%—and watch your career change.

Curriculum

25 Sections
141 Lessons
Lifetime

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BPS 101 Business Planning and Time Management
BPS 101 is the foundational course of the Step Ahead™ Boot Camp, designed to help real estate professionals build a profitable, sustainable business through intentional planning, disciplined daily activities, and effective time management. In this course, students will learn how to shift from reacting to daily crises to operating from clearly defined goals and systems. Emphasis is placed on understanding real estate lead time, creating a powerful value proposition, building and managing a sphere of influence, and developing routines that produce consistent results. Students will also learn that true time management is not about controlling the clock—but about managing actions, priorities, and focus. Through practical strategies, proven techniques, and actionable exercises, BPS 101 equips agents to maximize productivity, maintain work-life balance, and invest their time where it produces the highest return on investment. This course establishes the mindset, structure, and habits required to succeed in the highly competitive real estate industry. By the end of this course, students will be able to: • Create a clear business plan with measurable goals • Understand and manage real estate lead time • Build and organize a productive sphere of influence • Implement daily activities that drive income-producing results • Apply proven time management systems and techniques • Prioritize high-ROI activities while eliminating distractions • Establish routines that support long-term success and balance BPS 101 serves as the cornerstone for all subsequent Step Ahead™ courses and is essential for agents who are serious about building a scalable, listing-focused real estate business.
8
- 1.1
  BPS 101 Business Planning and Time Management Lecture
  1 Hour
- 1.2
  BPS 101 Activity 1 Tools of the Trade
  3 Minutes
- 1.3
  BPS 101 Activity 2 Goal Setting Worksheet
  10 Minutes
- 1.4
  BPS 101 Activity 3 Prospecting Activity Sheet
  5 Minutes
- 1.5
  BPS 101 Activity 4 Who Do You Know?
  45 Minutes
- 1.6
  BPS 101 Activity 5 Urgent Important
  5 Minutes
- 1.7
  BPS 101 Activity 6 Successful Realtor Schedule
  5 Minutes
- 1.8
  BPS 101 Activity 7 Real Estate Biography
  5 Minutes
BPS 102 Introduction to Prospecting
BPS 102 teaches agents how to consistently generate new business by mastering prospecting as a daily discipline. Students learn why prospecting is the first and most critical link in the chain of success and how listings—not buyers—create stability, leverage, and growth. This course covers proven lead sources such as sphere of influence, expired listings, FSBOs, open houses, farming, and social media. Agents will learn how to build prospecting schedules, set activity goals, follow up effectively, and adopt a mindset that turns prospecting into a confident, repeatable system.
9
- 2.1
  BPS 102 Introduction to Prospecting
  71 Minutes
- 2.2
  BPS 102 Activity 1 Calling Friends Family Acquaintances
  10 Minutes
- 2.3
  BPS 102 Activity 2 SOI Texts
  5 Minutes
- 2.4
  BPS 102 Activity 3 Calling a Referral and New Contact
  10 Minutes
- 2.5
  BPS 102 Activity 4 Calling Vendors
  10 Minutes
- 2.6
  BPS 102 Activity 5 MTG 7 in 7 Expired Program – Phone
  15 Minutes
- 2.7
  BPS 102 Activity 6 Expired Listings Questions
  5 Minutes
- 2.8
  BPS 102 Activity 7 Telephone Approach
  15 Minutes
- 2.9
  BPS 102 Activity 8 My Town Gurus 12 in 30 FSBO Program
  20 Minutes
BPS 103 Introduction to Listing Conversations
BPS 103 focuses on winning listings through powerful conversations—not presentations. Students learn how to guide homeowners through a structured, consultative listing process that builds trust, confidence, and commitment. This course covers rapport building, homeowner engagement, advising through education, pricing strategy, marketing plans, and confidently asking for the listing. Agents will learn how to position themselves as the clear professional choice while helping sellers understand the value of hiring them.
3
- 3.1
  BPS 103 Introduction to Listing Conversations
- 3.2
  BPS 103 Activity 1 Listing Appointment Script
  20 Minutes
- 3.3
  BPS 103 Activity 2 FEA
  20 Minutes
BPS 104 Introduction to Buyers
BPS 104 teaches agents how to work with buyers efficiently without falling into the “buyer trap” that consumes time and limits income. Students learn how to streamline the buyer process, categorize buyers effectively, and prioritize listings first. This course covers buyer needs analysis, showing strategies, market intelligence, offer preparation, and contract-to-close best practices. Agents will learn how to protect their time, set expectations, and work with buyers in a way that supports—not sabotages—their overall business plan.
3
- 4.1
  BPS 104 Introduction to Buyers
- 4.2
  BPS 104 Activity 1 Buyer Needs Assessment Worksheet
  5 Minutes
- 4.3
  BPS 104 Activity 2 Buyer Script
  15 Minutes
PFS 101 Prospecting For Success 101
PFS 101 – Prospecting 101 PFS 101 establishes the core mindset, systems, and daily disciplines required for prospecting success. Agents learn why prospecting is the first link to income, why listings create leverage, and how to build an organized prospecting system that fits their personality and market. This course introduces proven prospecting approaches, scheduling strategies, activity goals, and the foundational techniques needed to generate appointments consistently. Agents will leave with clarity, confidence, and a clear plan to prospect every day without burnout.
6
- 5.1
  PFS 101 Prospecting For Success 101
  30 Minutes
- 5.2
  PFS 101 Activity 1 New Agent Announcement
  30 Minutes
- 5.3
  PFS 101 Activity 2 – Expired Listings Scripts
  15 Minutes
- 5.4
  PFS 101 Activity 3 – Convert Renter to Buyer Scripts
  15 Minutes
- 5.5
  PFS 101 Activity 4 – Just Listed
  15 Minutes
- 5.6
  PFS 101 Activity 5 – Just Sold
  15 Minutes
PFS 102 Listing For Sale By Owners (FSBO's)
PFS 102 focuses on one of the most powerful and underutilized sources of listing inventory—For Sale By Owners. Agents learn how to overcome fear of the phone, master FSBO dialogue, and convert resistant homeowners into listings through value-based conversations. This course covers telephone approaches, appointment-setting strategies, follow-up systems, door-knocking techniques, and graduated listing methods. Agents will learn how to position themselves as a trusted resource while guiding FSBOs toward the smartest decision—hiring a professional.
12
- 6.1
  PFS 102 Listing For Sale By Owners (FSBO’s)
- 6.2
  Activity 1 PFS 102 Telephone Approach
  20 Minutes
- 6.3
  Activity 2 My Town Gurus 12 in 30 FSBO Program
  15 Minutes
- 6.4
  Activity 3 PFS 102 FSBO Letter
  10 Minutes
- 6.5
  Activity 4 PFS 102 FSBO Graduated Listing System
  15 Minutes
- 6.6
  Activity 5 Realtor Safety Checklist
  5 Minutes
- 6.7
  Activity 6 Open House Checklist
  5 Minutes
- 6.8
  Activity 7 FSBO Follow Up Program
  10 Minutes
- 6.9
  Activity 7.1 FSBO Seller Security Checklist
  5 Minutes
- 6.10
  Activity 7.2 FSBO Mortgage Approval
- 6.11
  Activity 7.3 FSBO Showing Tips
- 6.12
  Activity 7.4 FSBO Open House Checklist
PFS 103 The Art of Prospecting
PFS 103 elevates prospecting from mechanical activity to professional mastery. This course teaches agents how to think like top producers by focusing on inventory, numbers, and long-term consistency rather than short-term outcomes. Agents learn how to work listing campaigns, handle expired listings, understand seller psychology, ask better questions, and use the phone as a tool for setting appointments—not selling over the phone. This course builds confidence, resilience, and the mental discipline required to prospect at a high level over the long term.
6
- 7.1
  PFS 103 The Art of Prospecting
  1 Hour
- 7.2
  Activity 1 PFS 103 Prospecting Activity Sheet
  5 Minutes
- 7.3
  Activity 2 MTG 7 in 7 Expired Listing Program
  10 Minutes
- 7.4
  Activity 3 MTG 7 in 7 Expired Program – Phone
  15 Minutes
- 7.5
  Activity 4 Expired Listing Letter
  10 Minutes
- 7.6
  Activity 5 Expired Listings Questions
  5 Minutes
PFS 104 Sphere of Influence Success
PFS 104 teaches agents how to build and leverage the most powerful lead source they already have—their Sphere of Influence. Agents learn how to create, organize, grow, and systematically nurture their SOI to generate consistent referrals year after year. This course covers contact management, categorization, systematic touches, communication strategies, and daily habits that turn relationships into a reliable pipeline of warm leads. When implemented correctly, the systems taught in this course create a long-term referral business that compounds over time.
5
- 8.1
  PFS 104 – Sphere of Influence Success
  23 Minutes
- 8.2
  PFS 104 – Activity 1 Creating a Circle of Influence Database
  45 Minutes
- 8.3
  PFS 104 – Activity 2 Sphere of Influence Letter
  15 Minutes
- 8.4
  PFS 104 – Activity 3 Scheduling SOI
  15 Minutes
- 8.5
  PFS 104 – Activity 4 SOI Scripts
  20 Minutes
PLC 101 Getting the Listing Appointment
Stop Selling. Start Winning Listings Through Conversation. The difference between average agents and top producers is not talent—it’s conversation mastery. The Powerful Listing Conversations (PLC) Series is a four-course system designed to help real estate professionals confidently secure listings by guiding homeowners through conversations that build trust, clarity, and commitment. This series replaces scripted sales presentations with a proven, consultative framework that positions you as a trusted advisor—not a salesperson. Each course builds upon the previous one, taking agents from foundational listing conversations to full mastery of advanced techniques used by top-producing listing agents. ⸻ PLC 101 – Getting the Listing PLC 101 introduces the foundational framework for winning listings through conversation rather than presentation. Agents learn the REAL method—Rapport, Engage, Advise, List—and how to guide homeowners naturally through each step. This course focuses on building authentic rapport, asking the right questions, understanding seller motivation, presenting value without pressure, and confidently assuming the listing. Students learn how to make homeowners feel involved, informed, and confident in choosing them.
5
- 9.1
  PLC 101 – Powerful Listing Conversations 101
  50 Minutes
- 9.2
  PLC 101 Activity 1 Listing Appointment Script
  30 Minutes
- 9.3
  PLC 101 Activity 2 Listing Conversation Book
  20 Minutes
- 9.4
  PLC 101 Activity 3 FEA
  20 Minutes
- 9.5
  PLC 101 Activity 4 – Pre Listing Drip Campaign
  10 Minutes
PLC 102 The Listing Conversation
PLC 102 deepens the conversational process and teaches agents how to fully engage homeowners without triggering defensiveness or resistance. This course emphasizes listening over talking, presence over scripting, and coaching over selling. Agents learn how to uncover what sellers are truly committed to, use visual tools effectively, present pricing with confidence, handle common objections, and smoothly transition conversations into signed listing agreements—all while keeping the interaction relaxed and professional.
4
- 10.1
  PLC 102 The Listing Conversation
  45 Minutes
- 10.2
  PLC 102 Activity 1 – Listing Conversation Script
  30 Minutes
- 10.3
  PLC 102 Activity 2 – Listing Conversation Commitment Questions
  10 Minutes
- 10.4
  PLC 102 Activity 3 Sellers Welcome Packet
  30 Minutes
PLC 103 Advanced Listing Concepts
PLC 103 moves beyond fundamentals and teaches advanced strategies used by top listing agents to control conversations, manage different seller types, and position themselves as indispensable professionals. This course covers seller psychology, advanced coaching techniques, marketing plan delivery, objection handling visuals, brag books, agent qualifiers, and post-appointment strategies. Agents learn how to adapt their message to different seller motivations and consistently win competitive listing appointments.
5
- 11.1
  PLC 103 Advanced Listing Concepts
  25 Minutes
- 11.2
  PLC 103 Activity 1 Creating a Brag Book
  20 Minutes
- 11.3
  PLC 103 Activity 2 Agent Qualifier
  15 Minutes
- 11.4
  PLC 103 Activity 3 Listing Checklist
  10 Minutes
- 11.5
  PLC 103 Activity 4 Photo Preparation Checklist
  10 Minutes
PLC 104 Mastering the Listing Conversation
PLC 104 is the mastery course—designed to refine every detail that influences a listing decision. Agents learn how first impressions, non-verbal communication, preparation, appearance, confidence, and follow-up dramatically impact conversion rates. This course focuses on elite-level execution: professional presence, verbal and non-verbal communication, mirroring techniques, advanced rapport building, negotiation positioning, and post-appointment follow-up strategies that secure listings even after hesitation.
7
- 12.1
  PLC 104 Mastering the Listing Conversation
  30 Minutes
- 12.2
  PLC 104 Activity 1 Dress for Success
  10 Minutes
- 12.3
  PLC 104 Activity 2 Improving Verbal Communication Skills
  15 Minutes
- 12.4
  PLC 104 Activity 3 Mirroring Technique
  15 Minutes
- 12.5
  PLC 104 Activity 4 Better Showings Exercise
  10 Minutes
- 12.6
  PLC 104 Activity 5 – Preparing Your Home For Sale Checklist
  10 Minutes
- 12.7
  PLC 104 Activity 6 – Post Listing Thank You Email
  10 Minutes
WBS 101 Working with Buyers
Serve Buyers Well—Without Sacrificing Your Time, Energy, or Income. Most agents don’t fail with buyers because they lack effort—they fail because they lack structure. The Working with Buyers for Success (WBS) Series is a four-course system designed to help agents work with buyers efficiently, professionally, and profitably while keeping listings as the primary driver of their business. This series teaches agents how to avoid the “buyer trap,” properly categorize buyers, streamline the buying process, and guide buyers to decisions without pressure. When implemented correctly, these strategies allow agents to close buyers faster, protect their schedules, and maintain control of their business. ⸻ WBS 101 – Working with Buyers WBS 101 establishes the foundational mindset and structure for working with buyers effectively. Agents learn why buyer work should be incidental—not dominant—and how top producers prioritize listings while still serving buyers at a high level. This course covers buyer categorization (A, B, and C buyers), generating buyer appointments through listings, conducting effective buyer conversations, and using buyers as opportunities to secure additional listings. Agents leave with a clear framework for deciding who to work with and who to refer out.
4
- 13.1
  WBS 101 Working with Buyers
- 13.2
  WBS 101 Activity 1 Buyer Script
  15 Minutes
- 13.3
  WBS 101 Activity 2 Identifying Top Listings
  15 Minutes
- 13.4
  WBS 101 Activity 3 Buyer Offer Presentation Script
  15 Minutes
WBS 102 Working Smarter Not Harder
WBS 102 focuses on efficiency, urgency, and control. Agents learn how to eliminate wasted time, avoid desperation, and guide buyers through a structured six-step buying process that reduces showings and increases conversion. This course covers buyer phone inquiries, face-to-face buyer consultations, creating urgency, managing buyer emotions, and setting expectations upfront. Agents learn how to work buyers confidently—without chasing them or overserving uncommitted prospects.
3
- 14.1
  WBS 102 Working Smarter Not Harder
  35 Minutes
- 14.2
  WBS 102 Activity 1 Buyer Phone Inquiry Script
  15 Minutes
- 14.3
  WBS 102 Activity 2 Six Step Buying Process
  20 Minutes
WBS 103 Advanced Buyers Techniques
WBS 103 teaches agents how to master the showing process so homes sell themselves. Instead of endless showings and indecisive buyers, agents learn how to curate “shiny penny” homes, control the showing environment, and read buying signals. This course covers advanced showing strategies, buyer psychology, creating urgency during tours, positioning payments instead of price, and guiding buyers toward decisions naturally. Agents learn how to work the house, not the buyer—saving time and increasing close rates.
2
- 15.1
  WBS 103 Advanced Buyers Techniques
- 15.2
  WBS 103 Activity 1 Showing Tips
  10 Minutes
REM 101 Farming for Real Estate Agents
Build Visibility. Create Authority. Generate Business That Comes to You. Marketing is what happens when you stop chasing business and start attracting it. The Real Estate Marketing (REM) Series is a four-course system designed to help agents build long-term visibility, brand recognition, and consistent inbound opportunity through smart, strategic marketing. This series teaches agents how to combine traditional farming, advertising, digital presence, and self-promotion into one cohesive marketing engine. Rather than scattered tactics, agents learn how to create a repeatable, budget-conscious plan that compounds over time and positions them as the obvious real estate choice in their market. ⸻ REM 101 – 21st Century Farming REM 101 introduces the modern approach to real estate farming—both traditional and digital. Agents learn how to market themselves consistently to people they do not yet know and how to build brand recognition that produces future listings. This course covers geographic farming, demographic selection, budgeting, direct mail, door-to-door strategies, community events, and digital farming through social media, groups, and local content. Agents learn how to create and execute a 12-month farming plan that blends offline and online touches into one powerful marketing wheel.
7
- 16.1
  REM 101 Farming for Real Estate Agents
- 16.2
  REM 101 Activity 1 Farming Scripts
  20 Minutes
- 16.3
  REM 101 Activity 2 Door Knocking Ideas
  15 Minutes
- 16.4
  REM 101 Activity 3 Community Events Ideas
  15 Minutes
- 16.5
  REM 101 Activity 4 Marketing Eval Script
  15 Minutes
- 16.6
  REM 101 Activity 5 Building Your Farming Plan
  30 Minutes
- 16.7
  REM 101 Activity 6 Community Yard Sale
  15 Minutes
REM 102 Advertising for Agents
REM 102 teaches agents how to advertise wisely, strategically, and profitably. Instead of wasting money on random ads, agents learn how to choose the right platforms, craft effective messages, and measure return on investment. This course covers advertising fundamentals, grass-roots advertising, social media ads, search engine marketing, fan-base building, and lead-generation campaigns. Agents also learn how to leverage advertising to enhance credibility in listing appointments and create the perception of an established, trusted professional.
5
- 17.1
  REM 102 Advertising for Agents
- 17.2
  REM 102 Activity 1 Facebook Likes Advertisting
  15 Minutes
- 17.3
  REM 102 Activity 2 Facebook Lead Gen Advertisting
  15 Minutes
- 17.4
  REM 102 Activity 3 Google Advertising
  15 Minutes
- 17.5
  REM 102 Activity 4 ROI Calculator
REM 103 Advanced Farming
REM 103 takes farming to the next level by teaching agents how to become a recognized local figure within a narrowly defined market. This course focuses on precision, positioning, and long-term dominance rather than broad exposure. Agents learn advanced farm selection, niche targeting, technology integration, automation, high-impact mailings, sponsorships, community events, partnerships, and multi-touch campaigns. This course emphasizes preparation, follow-through, and consistency—turning farming into a reliable pipeline of listings and referrals.
7
- 18.1
  REM 103 Advanced Farming
  40 Minutes
- 18.2
  REM 103 Activity 1 Community Outreach Prep Exercise
  20 Minutes
- 18.3
  REM 103 Activity 2 – Honoring Our Heroes Script
  20 Minutes
- 18.4
  REM 103 Activity 3 – Introduction Letter from Broker
  10 Minutes
- 18.5
  REM 103 Activity 4 Sample Just Listed Just Sold Letters
  15 Minutes
- 18.6
  REM 103 Activity 5 Farming Follow Up Phone Script
  20 Minutes
- 18.7
  REM 103 Activity 6 Farm Events
  15 Minutes
REM 105 The Art of Self Promotion
REM 105 focuses on building you as the brand. Agents learn how to think like a business owner inside a business and how to intentionally promote themselves as a recognizable, trusted real estate authority. This course covers brand positioning, slogans, logos, mission statements, perceived value, marketing psychology, and multi-channel promotion strategies. Agents learn how to design and execute a 12-month self-promotion campaign that complements prospecting and farming, ensuring long-term growth and market presence.
3
- 19.1
  REM 105 The Art of Self Promotion
  48 Minutes
- 19.2
  REM 105 Activity 1 Competition Analysis
  20 Minutes
- 19.3
  REM 105 Activity 2 Competition Tracker
  15 Minutes
OHS 101 Objection Handling Success
Turn Resistance Into Trust. Turn Questions Into Commitment. Turn Conversations Into Listings. Objections don’t stop deals—uncertainty does. The Objection Handling Success (OHS) Series is a three-course system designed to help real estate professionals confidently guide sellers through concerns, hesitation, and resistance without pressure or confrontation. This series reframes objection handling as coaching, not “closing.” Agents learn how to uncover the real concern behind objections, redirect conversations back to the seller’s true motivation, and lead clients to decisions that align with their goals. When mastered, these skills dramatically increase listing conversion and pricing accuracy. ⸻ OHS 101 – Handling Objections OHS 101 lays the foundation for understanding why objections occur and how to address them calmly, confidently, and professionally. Agents learn to stop taking objections personally and instead view them as opportunities to demonstrate leadership and value. This course covers the psychology of objections, the difference between blow-offs, conditions, and true objections, and a proven five-step objection handling process. Agents also learn techniques to uncover the real concern beneath surface objections and guide conversations back to what the seller is truly committed to.
4
- 20.1
  OHS 101 Objection Handling
  34 Minutes
- 20.2
  OHS 101 Activity 1 Multiple Choice Technique
  10 Minutes
- 20.3
  OHS 101 Activity 2 The Key Concerns Technique
  15 Minutes
- 20.4
  OHS 101 Activity 3 The Good Samaritan Technique
  15 Minutes
OHS 102 Advanced Objection Handling
OHS 102 takes agents deeper into real-world objection scenarios and advanced dialogue techniques used by top listing agents. This course focuses on mastering specific objections such as commission resistance, pricing pushback, FSBO mentality, short listing terms, prior bad experiences, and “we want to think about it.” Agents learn multiple proven objection-handling frameworks, visual tools, analogies, and conversational techniques that allow them to remain in control while keeping the conversation collaborative and respectful. This course builds confidence through repetition, practice, and mastery.
21
- 21.1
  OHS 102 Advanced Objection Handling
  28 Minutes
- 21.2
  OHS 102 Activity 1 Objection Handling Dialogues Save on Commission or Do A Better Job Script
  5 Minutes
- 21.3
  OHS 102 Activity 2 Objection Handling Dialogues The Director Technique
  5 Minutes
- 21.4
  OHS 102 Activity 3 Objection Handling Dialogues One Line Fishing Technique
  5 Minutes
- 21.5
  OHS 102 Activity 4 Objection Handling Dialogues The Six Bakers Technique
  5 Minutes
- 21.6
  OHS 102 Activity 5 Objection Handling Dialogues The Pen Technique
  5 Minutes
- 21.7
  OHS 102 Activity 6 Objection Handling Dialogues The Airplane Technique
  5 Minutes
- 21.8
  OHS 102 Activity 7 Objection Handling Dialogues The Code of Ethics Technique
  5 Minutes
- 21.9
  OHS 102 Activity 8 Objection Handling Dialogues The Window Shopping Technique
  5 Minutes
- 21.10
  OHS 102 Activity 9 Objection Handling Dialogues The Drivers Seat Technique
  5 Minutes
- 21.11
  OHS 102 Activity 10 Objection Handling Dialogues The Beware Technique
  5 Minutes
- 21.12
  OHS 102 Activity 11 Objection Handling Dialogues The Three Ways to Travel Technique
  5 Minutes
- 21.13
  OHS 102 Activity 12 Objection Handling Dialogues The Brain Surgery Special Technique
  5 Minutes
- 21.14
  OHS 102 Activity 13 Objection Handling Dialogues The Right Place Wrong Bait Technique
  5 Minutes
- 21.15
  OHS 102 Activity 14 Objection Handling Dialogues The Dollar Bill Technique
  5 Minutes
- 21.16
  OHS 102 Activity 15 Objection Handling Dialogues The Stay Firm Technique
  5 Minutes
- 21.17
  OHS 102 Activity 16 Objection Handling Dialogues The Presentation Technique
  5 Minutes
- 21.18
  OHS 102 Activity 17 Objection Handling Dialogues The Presentation Technique
  5 Minutes
- 21.19
  OHS 102 Activity 18 Objection Handling Dialogues The Right Recipe Technique
  5 Minutes
- 21.20
  OHS 102 Activity 19 Objection Handling Dialogues The Contract Settlement Technique
  5 Minutes
- 21.21
  OHS 102 Activity 20 Objection Handling Dialogues The Nine Dots Technique
  5 Minutes
OHS 103 The Pricing Conversation
OHS 103 focuses on the most critical and emotional objection in real estate: price. Agents learn how to position themselves as pricing experts and coaches—long before the pricing discussion ever begins. This course teaches how to build and present a compelling CMA, use absorption rates, analyze competition, and pre-empt pricing objections before they arise. Agents learn how to control the pricing conversation, set realistic expectations, and confidently guide sellers toward pricing strategies that lead to successful sales.
5
- 22.1
  OHS 103 The Pricing Conversation
  20 Minutes
- 22.2
  OHS 103 Activity 1 Creating a CMA
  30 Minutes
- 22.3
  OHS 103 Activity 2 Overcoming Pricing Objections
  15 Minutes
- 22.4
  OHS 103 Activity 3 Presenting CMA and Pricing Script
  20 Minutes
- 22.5
  OHS 103 Activity 4 Absorption Rate Calculator
  15 Minutes
CSS 101 Servicing Listings to Sell
Serve at a Higher Level. Protect Your Reputation. Win More Repeat and Referral Business. Exceptional service is not accidental—it is systematic. The Client Service Success (CSS) Series is designed to help real estate professionals deliver consistent, high-level service that sells listings faster, strengthens client trust, and builds a long-term referral business. This series focuses on two critical skill sets that define professional excellence: servicing listings properly once you have them and negotiating effectively on behalf of your clients. When these systems are mastered, agents stop reacting and start leading every transaction with confidence. ⸻ CSS 101 – Servicing Listings to Sell CSS 101 teaches agents how to properly service listings after the listing agreement is signed—where many agents fall short. This course emphasizes that selling homes is not about luck or promises, but about consistent communication, agent-to-agent marketing, and disciplined follow-through. Agents learn how to create a structured listing service system that includes seller communication plans, broker open houses, agent marketing strategies, price management, activity reporting, and review checkpoints. This course positions agents as proactive professionals who stay engaged, accountable, and focused on results—leading to faster sales and more satisfied clients.
5
- 23.1
  CSS 101 Servicing Listings to Sell
  21 Minutes
- 23.2
  CSS 101 Activity 1 Realtor Opinion Sheet
  15 Minutes
- 23.3
  CSS 101 Activity 2 Open House Prep Checklist realtor.com
- 23.4
  CSS 101 Listing Report Card
  10 Minutes
- 23.5
  CSS 101 Realtor Opinion Sheet
  10 Minutes
CSS 104 The Art of Negotiating
CSS 104 focuses on one of the most critical and misunderstood skills in real estate—negotiation. This course teaches agents how to negotiate through communication, preparation, and leadership rather than confrontation or pressure. Agents learn how to present offers face-to-face, uncover seller motivation, humanize buyers, manage the listening process, and shift the focus from price to terms. This course also covers handling counteroffers, commission objections, market conditions, and difficult negotiations while maintaining professionalism and client trust.
1
- 24.1
  CSS 104 The Art of Negotiation
  39 Minutes
AMT 103 Understanding Personality Traits
Understand People Better. Communicate More Effectively. Close More Business. Success in real estate is driven by people—and people are driven by personality. The Agent Mindset Training (AMT) Series focuses on developing the internal awareness and communication skills that allow agents to adapt, connect, and lead in every client interaction. The cornerstone of this series is AMT 103, a powerful course that equips agents to understand themselves and others at a deeper level, dramatically improving communication, rapport, and results. ⸻ AMT 103 – Understanding Personality Traits AMT 103 teaches agents how personality directly influences decision-making, communication style, motivation, and behavior. By understanding personality traits, agents gain the ability to tailor conversations to each client—creating trust, reducing friction, and increasing conversion. This course explores two proven personality frameworks: the Big Five Personality Traits and the DiSC® Behavioral Model. Agents learn how to identify dominant traits in clients, recognize their own tendencies, and adapt communication strategies to meet others where they are most comfortable. Students will learn how different personality styles respond to stress, change, information, urgency, and decision-making—and how to mirror and adjust their approach to create smoother transactions, fewer conflicts, and stronger client relationships. ⸻ Why AMT 103 Matters When applied correctly, the principles taught in AMT 103 help agents: • Communicate more clearly and confidently • Build faster rapport with buyers and sellers • Reduce misunderstandings and conflict • Improve negotiation effectiveness • Adapt to different client personalities • Increase trust, loyalty, and closing ratios This is not abstract psychology—it is practical, real-world training designed to give agents a competitive advantage in every conversation.
1
- 25.1
  AMT 103 Understanding Personality Traits
  50 Minutes

Instructor

billzeltman272

5 Students

2 Courses

Free

Featured

Student:

474 Students

Lesson:

141 Lessons

Duration: Lifetime

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Level: All levels